Patient Participation Group (PPG)

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New Group Members are always Welcome

Our Patient Group meets every three months. We welcome patients' involvement in planning and shaping our services as well as discussing proposed changes to health care provision both locally and nationally.

We aim for a wide cross-section of patients with different ages, needs and backgrounds - young people, workers, parents, single people, retired people, those with long-term health conditions and people from different ethnic groups.

Please get in touch if you would like to join the group.

JOIN THE PATIENT GROUP

Latest Meeting Minutes

11th May 2026

Attendees: Dr An Poelvoorde (GP), Dr Anita Berlin (GP), Kajal Shah (Practice Manager), Ruth Dar (PPG Member), Lurleen Johnson (PPG Member), Louise Sless (PPG Member), Kusam Pal (PPG Member), Michael Adeyeye (PPG Member), David Scanlon (PPG Member), Neil Taub (PPG Member).

Minutes from the last meeting

  • No actions from the last meeting.

Garden Project

  • Dr Berlin informed the members about the developments of the garden project.  We wanted to use the garden as a well-being place for patients and staff.  Dr Berlin will be leading this with myself.  We spoke about growing produce (Veg) for the food bank.  We have had feedback from Ruth (PPG Member), who has given us some suggestions about making the garden safe for patients and secure. Discussion about what we would do with the produce, possibly donate all to the food bank.

Front of House

  • PPG members have spoken about the cleaning of the front of the surgery (Outside) and maybe getting plants/flowers to be placed at the front.  We spoke about the garden centre maybe donating some plants for the surgery and also thought about asking patients to help donate.

Improving Access

  • NHS is putting a lot of pressure on GP surgeries to use the NHS App.  Dr An has asked if anyone is using the App and how easy it is to use.  A few members are using it and they like it.  A lot of eldery patients do not find it useful as they do not have a phone that can download the NHS APP.  One member of the PPG has suggested that we should encourage patients to use the APP and train them to use it.  Another suggestion from a member of the PGG, is to maybe have a video of how to use the APP and a link on the website.  In addition, maybe have leaflets in the surgery.

Repeat Prescribing

  • NHS have said that a lot of pharmacists request medication that may not be needed.  Patients just need to be more aware of whether they actually need the medication and if they have actually requested it in the first place.  A suggestion was made to have a meeting with the local pharmacists in the area to discuss this.

Out of Hours HUB Service

  • The out of hours HUB is no longer operating at Staverton Surgery Monday- Friday.  It will however be operating at Staverton Surgery on Saturday’s.  Monday-Friday, the HUB will be at Kilburn Park Medical Centre and our patients can still be seen there as normal.

Social Prescriber

  • We have a new social presciber that will be working on Monday’s, as well as Sammy our current social prescriber.  This is to help with the demand of patients.

A.O.B.

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