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Staverton Surgery
Contact Us
Phone
Contact us online
Order repeat prescriptions on the NHS App
Out of Hours
GP Access Hub Appointments (Enhanced Access)
If your GP is fully booked, we have a local GP Access Hub that provides care to our patients.
Please ask reception to refer you to the hub to avoid waiting in A&E/ UCC or walk-in centre.
Kilburn GP Access HUB Appointments
If you cannot get an appointment with your own GP Practice, ask for a GP Access HUB appointment.
- Mixture of GP, Nursing and Healthcare Assistant appointments
- Your GP Practice can book the appointment for you.
- You can also phone NHS 111.
- You can call 020 3875 7149 to book yourself
- GP Access Hubs have access to your medical records where needed.
GP Access Hub Opening Hours
| Day | Opening hours | Appointment type |
|---|---|---|
| Monday | 6:30pm to 8pm | Face-to-face GP Appointments |
| Tuesday | 6:30pm to 8pm | Face-to-face GP Appointments |
| Wednesday | 6:30pm to 8pm | Face-to-face GP Appointments |
| Thursday | 4pm to 8pm | Face-to-face Nurse Appointments |
| Friday | 6:30pm to 9pm | Face-to-face GP Appointments |
| Saturday | 9am to 5pm | Face-to-face GP Appointments |
| Sunday | Closed |
Ways to Book
- Ask your GP Practice to book for you.
- Call the Hub on: 020 3875 7149 (Call between 4pm to 8pm)
How to Cancel
- Call the Hub on: 020 3875 7149 (Call between 4pm to 8pm)
Kilburn PCN Access HUB Address
Staverton Surgery
51 Staverton Road,
London, NW2 5HA
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-Urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
About Us
Register with the Surgery
We offer GP Access for new patients wishing to register.
Patient Feedback
We welcome feedback to tell us what we are doing right and what we can improve.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
NHS Ratings and Reviews
We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website
Complaints
If you've had a bad experience we'd also like to know. View our complaints procedure.
Surgery Staff
Meet the surgery team
Patient Participation Group (PPG)
The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.
For more information, please see our Patient Group pages.
Practice Performance
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
Our overall CQC Rating was: GOOD