Contact Us

 

Address

Staverton Surgery
51 Staverton Road
London
NW2 5HA

Get directions (opens in Google Maps)

See our access information

See our opening hours

Phone

020 8459 1359

Contact us online

Send us a message

Update medical record

Change contact details

Order repeat prescriptions on the NHS App

MANAGING PRESCRIPTIONS

Out of Hours

GP Access Hub Appointments (Enhanced Access)

If your GP is fully booked, we have a local GP Access Hub that provides care to our patients.

Please ask reception to refer you to the hub to avoid waiting in A&E/ UCC or walk-in centre.

 

Kilburn GP Access HUB Appointments

If you cannot get an appointment with your own GP Practice, ask for a GP Access HUB appointment.

  • Mixture of GP, Nursing and Healthcare Assistant appointments
  • Your GP Practice can book the appointment for you.
  • You can also phone NHS 111.
  • You can call 020 3875 7149 to book yourself 
  • GP Access Hubs have access to your medical records where needed.
 

GP Access Hub Opening Hours

Day Opening hours Appointment type
Monday 6:30pm to 8pm Face-to-face GP Appointments
Tuesday 6:30pm to 8pm Face-to-face GP Appointments
Wednesday 6:30pm to 8pm Face-to-face GP Appointments
Thursday 4pm to 8pm Face-to-face Nurse Appointments
Friday 6:30pm to 9pm Face-to-face GP Appointments
Saturday 9am to 5pm Face-to-face GP Appointments
Sunday Closed  
 

Ways to Book

  1. Ask your GP Practice to book for you.
  2. Call the Hub on: 020 3875 7149 (Call between 4pm to 8pm)

How to Cancel

  1. Call the Hub on: 020 3875 7149 (Call between 4pm to 8pm)
 

Kilburn PCN Access HUB Address

Staverton Surgery
51 Staverton Road,
London, NW2 5HA

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-Urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

 

About Us

Register with the Surgery

We offer GP Access for new patients wishing to register.

See our registration page

Patient Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Surgery Staff

Meet the surgery team

See our staff page

Patient Participation Group (PPG)

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.

Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report